FAQ
Here are the answers to the questions we’re asked most. If you can’t find what you’re looking for, get in touch.
It is the field of medicine that uses medical techniques to restore, maintain and enhance appearance, health and wellbeing — always based on a clinical diagnosis.
All aesthetic medicine procedures are performed by qualified doctors.
Any adult, whether for prevention or to treat something that bothers them. Peels, injectables, collagen biostimulators, antioxidants or acne treatment are just some of the options — always decided at a consultation.
No. You can book directly; we also welcome referrals from other doctors.
Through the website form, by phone or WhatsApp (+351 961 023 229), by email (geral@facelab.pt) or via our social media.
Albufeira: Tuesday to Saturday, 10:00–13:00 and 14:00–19:00. Faro: Monday to Friday, 13:00–18:00, by appointment only.
A €20 deposit may be requested when booking and is deducted on the day. Cancellations made at least 48 hours ahead keep the deposit for a new booking; later cancellations or no-shows forfeit it.
Every patient receives a personalised plan. The quote is given after the assessment consultation and medical planning.
Cash, bank transfer (before the appointment) and card terminal, accepting most national and international debit and credit cards.
At present we do not offer instalment payments.
We have no direct agreements. We recommend contacting your insurer to check for any reimbursement.
An ID document, a list of your usual medication, previous tests, relevant medical reports and, if possible, photos of any lesions at different stages.
Yes, provided they are accompanied by a parent or legal guardian.
Our front-desk team will answer all your questions.
Book your assessment consultation and discover a plan designed around you.
